Two Members Of The Team Are Arguing About The Way The Work Should Be Carried Out What Would You Do
You are the leader, and you should take the responsibility. At the same time, however, it is important to allow the workers to keep their dignity, and to feel that they have been heard out.
Say that you would listen to both of them, thank them for their suggestions, and just then tell them how the work should be done. You would also instruct them that next time when they are not sure they should consult you, and not argue with one another.
In real life, these conflicts situations are hard to address, and your suggestion may not work. But your goal in an interview is to show the right attitude to conflict situation. Whether your resolution would work in practice is not so important
Essential Leadership Behavioral Interview Questions
Effective leadership interview questions will require candidates to provide examples of how they have demonstrated common leadership skills and are asked in the format of competency-based or behavioral interview questions
1. How would your staff and colleagues describe your leadership style? Give me an example to support your answer.
The purpose of this question is to find out if the style is congruent with the organizational culture.
The perceptive leader is able to adapt his or her style to fit the follower’s, employee’s and organizational needs. Find out about the different leadership styles
2. What are the most important values and ethics you demonstrate as a leader? Give me an example of these in practice.
- Integrity- being truthful and trustworthy and having conviction – is an essential leadership competency.
- The effective leader demonstrates values and ethics in personal behavior and integrates these values and ethics into organizational practices and activities.
- A good leader acts with the courage of his/her convictions.
- While leaders are open with their employees and model honesty, transparency and fairness, they do not violate confidences or divulge potentially harmful information.
3. Name some situations in which a leader may fail. Tell me about a time when you failed as a leader.
A number of factors can fall outside a leader’s control such as:
- the available skill pool in the organization
- time constraints
- the economic climate
The leader’s role is:
What Are Situational Interview Questions
Because every industry and job role has a unique set of challenges and opportunities, employers must assess how well candidates are prepared to manage these circumstances before they make a hiring decision.
Situational interview questions focus on how youll handle real-life scenarios you may encounter in the workplace, and how youve handled similar situations in previous roles. Asking these questions helps employers better understand your thought process and assess your problem-solving, self-management and communication skills.
They also give you a chance to highlight how you use your professional experience, abilities and personal strengths to overcome business challenges and meet goals.
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Situational Interview Question #: What Would You Do If You Discovered That One Of Your Co
Example answer: My response would largely depend on the severity of their infraction. Regardless, I would start by documenting their unethical behavior, so I had an appropriate record.
If the grievance was relatively small and inconsequential, such as making personal calls during work time, I would approach my colleague first to make them aware of their behavior. If things didnt improve following that conversation, Id loop in my manager or HR department.
However, if I believed that my co-workers actions were significant and could potentially cause harm to themselves or the company, I would immediately skip the direct conversation and approach upper management immediately.
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What Techniques Have You Used To Motivate A Team
As a Team Leader, its your responsibility to ensure work gets done by the set deadlines, to ensure your customers remain satisfied. To do this, you need motivated staff.
For this interview question, explain how you would improve motivation levels. For example, do you take a formal approach and give bonuses, share constructive feedback to encourage staff to perform better, or choose an Employee of the Month? Or, do you take a more relaxed approach by simply being friendly to your team, organising fun team events, or allowing staff to occasionally leave early after a successful result?
If you want to take your answer one step further, try to understand how the business youre interviewing at motivates their staff. If your approach is similar, great. If its different, ensure you make it clear that you do have your own tried and tested methods, but youre open to new approaches.
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How Would You Monitor The Performance Of Your Team Members
Big corporations typically have systems of performance appraisals in place, and you will simply use them in your job. But smaller companies depend on your creativityyou should design these systems.
You should say that you will try to set weekly, monthly and yearly goals for each employee in a team, or that you suggest using a software that monitors their activity while they work on a computer, and later you can check what they were doing in work.
In more simple jobs you can refer to your excellent observations skills, and simply always being present, and monitor the performance of each worker on the go. If you have experience with any particular performance appraisal systems from your previous jobs, explain them to the interviewers.
Special Tip: Download the full list of interview questions in a one page long PDF, and practice your answers anytime later:
Best Team Leaders Interview Questions
Here you will find the list of best team lead interview questions, which were written under the supervision of industry experts. These are the most common questions and usually asked in every interview for the role of the team lead.
- What new team leaders should do first?
- What is the difference between team lead and team leader?
- How do you train team leaders?
- What is project risk identification?
- How do you evaluate team performance?
- How do you motivate your team members?
- How many types of leadership styles are there?
- What are the qualities of a team leader?
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Tell Me About A Time You Led A Team To Success
Situation:
One of the responsibilities of my previous role was to collate sales data.
Task:
At the end of the last financial year, I noticed that sales for a product were falling.
Action:
I took the lead by calling a team meeting to address the issue. I suggested we create a package of deals to offer customers bulk quantities of the product for discounted prices. I scheduled weekly check-ins with my co-workers to assess sales and hear any concerns.
Result:
Our customers were very receptive. By the new years second quarter, not only had sales recovered, but profits for that product had risen by 15%. Our team was rewarded for boosting our sales numbers, which made us eager to improve further.
Why this answer is good: the candidate demonstrated leadership qualities by recognizing an issue, taking the initiative to solve it, and supporting and encouraging their co-workers to succeed.
What Is A Behavioral Interview
Behavioral interviews are now standard practice for many employers. Your interviewer wants to test not just whether you possess desired skills, but whether you can evidence times you have demonstrated those skills. The purpose is to predict how you will perform in your new position.
Many start with, Tell me about a time you because you are required to talk about specific situations, explain what action you took and what the result was.
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Can You Tell Me About A Time When You Demonstrated Leadership Capabilities On The Job
When it comes to quintessential leadership questions, this is definitely one of them. Its about as open-ended as possible and gives you the ability to discuss any example from your experience. There are no boundaries, so the options are near-endless.
This question allows the hiring manager to learn more about how youve put your leadership skills to work. It gives them a better indication of how you may be able to wield those abilities in the future since the question specifically focuses on a past work experience.
EXAMPLE ANSWER:
While I was working for my last employer, I was given a special project to oversee. Ensuring the project was a success was my responsibility, so I knew I had to step up. Along with coordinating the work of a diverse team, I set up weekly strategy meetings to keep everything on target. I delegated tasks, set the timeline, and followed up regularly to ensure everyone was achieving their goals. Additionally, I coached team members who fell behind, preventing small challenges from derailing the project. Ultimately, we finished on time, and every deliverable met or exceeded expectations.
MIKE’S TIP:
What Would You Do If
It often feels like interviewers have never-ending tricks up their sleeves, and situational interview questions feel like some of the biggest gotcha moments.
Needing to describe your anticipated response to a made-up scenario can feel like an impossible challenge, but we promise that youre capable of addressing these situations in a way thats concise and impressive.
Use this as your guide, and youll ace that interview in realityand not hypothetically.
For more interview tips, check out our guides on how to answer key interview questions like a pro for different industries:
Also Check: How To Pass A Supervisor Interview
Describe Your Weaknesses As A Leader
As well as what makes you great, you should be prepared to talk about any weaknesses you may have.
Self-awareness is an important trait for any leader, so admitting weakness will not make you unsuitable. However, you should always state how you try to overcome your weaknesses and are a good leader in spite of them.
Perhaps you fell behind on a project because you were reluctant to delegate work. You adjusted your approach and trusted your team to work independently. As a result, your team worked more efficiently and the project was completed on time.
What Would You Contribute To Our Team Culture
What They Want to Know: Interviewing, hiring, onboarding, and training new employees costs both time and money for employers, so they dont want to have to repeat the process because an employee proves unable to adapt to their corporate culture. Research the organization ahead of time so that you can present yourself as someone who would fit seamlessly into their team culture.
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Questions About Customer Service
Since all management roles serve others, you can expect several situational interview questions about how you help your clients or employees.
- What process do you use to check that you have the correct details from a new customer?
- Tell me about a time that you were unclear about a customers request.
- Give me an example of when you have dealt with an angry customer.
- Describe when it was essential to make a good impression on a client. How did you go about doing so?
- Give me an example of when you did not meet a clients expectations. What happened, and how did you attempt to rectify the situation?
- Tell me about a time when you ensured a customer was pleased with your service.
- When youre working with many customers, its tricky to deliver excellent service to them all. How do you go about prioritizing your customers needs?
Tell Me About A Time You Implemented Change
Good leaders are innovative and forward-thinking. If you can demonstrate a time you successfully oversaw a positive change, you will demonstrate leadership potential.
Perhaps you implemented a new administrative system at your previous job or introduced a formal mentoring program to support new employees. Maybe you invented and filled a new position on your college societys committee.
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Overall cohesiveness, conviction and clarity are a few factors that contribute to effective communication. When it comes to evaluating the first two areas for a QA test lead, we. Oct 07, 2019 · This question measures your ability to work on a team and to accept supervision. Employers might be looking for an optimistic attitude and to understand your past job experience. Be honest and keep a positive tone. Example: I have often worked with managers and coworkers, and I rarely find it difficult..
Tell Me About A Time You Were Forced To Adapt
Adaptability is an indication of leadership potential. Leaders flourish even when forced to step outside their comfort zone.
Perhaps you were suddenly hit with a tight deadline and you rallied your co-workers to complete the work on time. Alternatively, perhaps you used persuasion skills to convince sponsors to fund a charity event.
The result should positively demonstrate how you can perform well under challenging circumstances.
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Team Leader Interview Questions And Answers Based On Behavior
Behavioral interview questions are phrased in such a way that they generate a reaction from the candidate that offers the interviewer a good indication of how he will act in a crisis. Everyone reacts to stress differently, and some people may offend or aggravate coworkers, causing workplace discord. Employers want to avoid such squabbles and problems, so they ask a series of behavioral questions to determine how an employee will behave in stressful situations.
Behavioral inquiries are invariably unconnected to the information on your resume.
They are designed to see:
- How you handled pressure circumstances.
- Took the necessary procedures to complete a project on schedule.
- Proactive in resolving a problem before it became out of hand.
- Had to deal with an unpleasant coworker.
- When your responsibilities change, reorganize your work.
- Able to handle criticism.
Could You Elaborate On Your Leadership Experiences
The first and the most crucial team leader interview question you need to prepare for is this.
Recruiters ask questions about your leadership experiences to get an understanding of the situations you have dealt with, your strengths, weaknesses, and ability to handle a team.
To answer this, talk about your team size, the number of years you led them for, the relation you shared with your team both in and out of professional capacity, etc.
Here are some other things you can do:
In case this is your first attempt at becoming a team lead, and you lack leadership experiences, talk about experiences from school/college.
You can talk about any incident where identified an issue and resolved it.
It could be a school/college project you led, the time you were the president of your college’s dance society, or any experience you may have volunteered.
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What Do You Think Is Most Important In Creating A Positive Culture
Heres a question where there are easily multiple right answers. Its based on your perspective, so you want to discuss the factor that you feel is most critical, as well as why you think its essential.
EXAMPLE ANSWER:
In my opinion, the most important factor when you want to create a positive culture is recognition. Ideally, gratitude shouldnt just come from managers but from every level of the department.
Everyone likes to feel valued and appreciated for their efforts, so it has a positive impact on morale. Plus, it encourages beneficial behaviors while creating a culture of respect. Together, that creates an enthusiastic environment where positive mindsets are common, leading to better results overall.
Q5 How Would You Solve A Dispute Or Disagreement Between Two Team Members Under Your Control
TIP #1 Always look to resolve problems and disputes quickly.
TIP # 2 Show the panel you have the confidence and expertise to resolve disputes.
TIP #3 When resolving issues between team members, always get those involved to genuinely agree to the resolution.
Sample Response
First of all, I think it is important to get to the bottom of a dispute quickly. If you let a dispute or disagreement fester, or try and allow it to rectify itself naturally, you run the risk of it becoming a serious problem whereby it can affect the rest of the team. If there is a dispute or disagreement, I will first of all gather some facts to find out what the problem actually is. I will speak to each person involved individually to get clarity on the situation. Then, I will decide what my plan of action is to resolve the situation amicably and quickly. This would normally involve sitting down with both parties to discuss the situation in a calm manner with a view to resolving the issue. I would then, at the end of the meeting, get both team members to agree on the resolution and put it behind them for the benefit of the team.
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How Can You Get People To Support Your Ideas/goals Who Dont Report To You And Over Whom You Have No Authority
This is a frequently asked Team leader Interview Question.
When I need to gain cross-functional team support for my ideas, I make sure I explain my thoughts clearly and efficiently. I pay attention to their thoughts and ideas, and if necessary, I will make changes to get support or better the concept.
