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Top 20 Behavioral Interview Questions And Answers

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Describe A Difficult Decision You Had To Make In Your Professional Career How Did Making This Decision Affect You

Top 22 MOST COMMON Interview Questions and Answers (STAR METHOD Included)

This is a common question in all levels of managerial interviews. The most difficult decisions are typically related to the people we manage. To dismiss a colleague, or to relocate someone we like, is not an easy thing to do for anyone.

The interviewers try to understand if your emotions and your personal preferences interfere with your decisions in work. Try to show them that you consider the goals of the company as your first priority, and that you make decisions accordingly

Why Are You Interested In This Role

Employers often ask why you are interested in this role to assess your motivation. To successfully answer this question, you need to understand the employers needs. Demonstrate how you will meet those needs.

Sample Answer

I believe that my skills will help me contribute directly towards improving customer service practices while reducing absenteeism rates through effective performance management programs. This role has excellent potential for growth within the organization which ultimately means more opportunities for me.

How Do You Communicate With Clients

Interviewers may ask you questions related to how you communicate with clients to elicit positive change. Your responses regarding this issue will demonstrate your sensitivity to interpersonal communications while providing specific examples of how you have conducted yourself most effectively.

Sample Answer

I communicate with my clients by helping them understand the personal consequences of their behaviors. That helps me motivate them to make positive changes that produce long-lasting results over time. They make important decisions during treatment, such as the type of rewards given for target performance.

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What Would You Do If You Found Out Your Closest Friend At Work Was Stealing

You are likely to be asked this question regardless of the position you’re interviewing for, especially with cost reduction and shrinkage being top priorities for a company like Amazon. There is really only one way to answer this question that speaks to honesty, integrity, trust, and leadership:

While it would be a difficult situation to find myself in, integrity is essential to me. Plus, stealing is against policy and costs the company’s bottom line, no matter how insignificant the theft might seem. I would go to my department manager and report the theft or use the company’s recommended reporting policy for such behavior.

Why Do You Want This Job

infographic : 12 Behavioral Interview Questions &  Sample for Best ...

What They Want to Know: Why did you apply for this position? What do you find most interesting about the job and the organization? With this question, the employer wants to know why you think this job is a match for your career objectives. Take the time to describe how your qualifications are a match for the job. The more you can show you’re qualified, the easier it will be to get hired.

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How Do You Handle Stress/pressure

Following are some sample answers to this interview question:

I know stress is an important issue at work. Any employee is supposed to face with this issue and any job poses threat of stress to some extent. I have prepared myself very well for this issue. I know many measures to balance the pace at work while maintaining a certain level of stress to keep motivated at work.

Well, at work, I dont talk about stress, instead, about situations. I behave in accordance with the situation I am in. You may call some situations as stressful, but I will only tell you that such situations are more challenging and require more of me to fulfill.

I work better under pressure, fortunately. Perhaps I am more suitable to stressful job as I love challenging responsibilities.

What Are Situational Interview Questions

Situational interview questions, also called behavioral interview questions, are intended to help the interviewer get a better understanding of how you would solve problems specific to the job youre applying for.

Theyre some of the most common interview questions around because they give hiring managers and recruiters the greatest insight into the interviewees key strengths and weaknesses.

One of the common ways to do this is by asking about how youve handled similar problems in the past or by giving you hypothetical situations to work through. Your answers will give your potential employer insight into your soft skills such as communication, leadership, and teamwork.

While this may sound intimidating, its actually a great opportunity for you to showcase your skills and the results youve gotten from putting them into practice.

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Behavioral Job Interview Questions About Leadership

Question #1 – Tell me about a time when you successfully delegated tasks to your team.

Situation: Well, at my first job as a team lead, I had to really get to know most of my team in order to delegate tasks appropriately.

Task: Most team members were new to the company, so I didnt have much to go with.

Action: So, I sat down with each team member individually, and really got to know them and their strengths and weaknesses, and distributed tasks based on their personality.

Results: Team members were pretty happy with the tasks they got, and started off their relationship with our company on a positive note.

Question #2 – Can you tell me about a time when you had to perform a task or work on a project you had no previous experience before? How did you approach this situation and what did you learn?

Situation: In my previous position at Company X, my manager had to leave unexpectedly for about a month due to a medical condition. Fortunately, she was able to give us a week’s notice.

Task: Because of that, our director asked me to fill in as the interim manager. I was familiar with the basics of management on a theoretical level, and I had worked with my manager closely before, but I certainly wasnt trained to be a manager yet. Though, I wasnt going to say no, and I, more or less, felt confident about my ability to take on the new challenge.

Top 25 Behavioral Interview Questions

7 BEST Behavioural Interview Questions & Answers!

You must have played What if questions in your school or college but have you ever thought that this round of game can get you a job in your dream company? When you go for a job interview, the recruiter will ask you behavioral interview questions that will assess your personality as well as your take on the given situation.

Interviewers often throw questions that are situation based to gauge your behavior and your ability to handle professional situations.

This round can also be called the make or break round as your competency will be tested and if you fail to show your ability to stay calm-headed and wise, you can even lose the job opportunity despite having good points in the previous interview round.

Lets check out more about the behavioral interview questions and review the most common behavioral interview questions employers ask. Plus, get tips on how to prepare and respond smoothly when youre asked to give examples of how you handle workplace situations.

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Tell Me About Your Proudest Professional Accomplishment

This question can sometimes make people freeze up. Proudest? Like literally the thing I am proudest of ever? Its a lot. A more manageable way to think about it is that its essentially a freebie to talk about anything. So you can choose a story that showcases a relevant skill, passion, or experience you havent been able to talk about yet or want to emphasize more and set it up as one of your proudest accomplishments! If youre applying to an entry-level role, feel free to talk about school accomplishments.

For example:

Theres a lot that Ive done over the last few years at Major Telecom that Im proud of, but one thing we havent had a chance to talk too much about is my work in the parents employee resource group. As the company has become more family friendly, Ive worked hard to guide the conversation as the co-lead of the parents ERG. This year, I spearheaded an effort to improve our flexible work policy, first writing a letter on behalf of the ERG to the leadership team and then later drafting a proposal which ultimately led to a better work environment and more flexible work for everyone, not just parents.

How Would You Handle A Difficult Customer

Sample Answer:

The first thing Id want to do if I was approached by a difficult customer would be to understand their situation.

Id want to sympathize with the customer and let them know that despite their negative feelings, I want to help them.

Id patiently work with them to try and resolve any of their problems. Killing them with kindness.

I have a pretty solid track record of turning difficult customers into raving advocates and feel more than capable of doing this for ABC Company.

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How To Answer Amazon Interview Questions

From the lengthy list of interview questions that Amazon candidates share online, you can expect that an Amazon interview will rely heavily on situational and behavioral interview questions.

Behavioral interview questions focus on past behavior as an indication of future job success, while situational interview questions ask how you would handle any number of hypothetical situations. With these questions, you can also pull from past experiences to answer how you would handle the hypothetical situation today or in the future.

From there, you can break behavioral and situational interview questions down further into competencies, such as leadership and communication. Using the STAR method during an interview is an excellent approach to answering these types of questions.

  • Situation: Set the stage by describing the situation.

  • Task: Describe the task.

  • Action: Describe the action you took to handle the task.

  • Results: Share the results achieved.

Tell Me/us About The Time You Demonstrated Leadership Skills At Work

How to Answer Behavioral Based Interview Questions Smartly

Draw references from previous work experiences where you took the initiative to lay out a successful strategy for a project, how you delegated tasks to your team members according to their strengths to maximize the outcome, organized the entire presentation with collaborative efforts, and delivered results.

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Tell Us When When You Had To Work With A Rule That You Disagreed With

Every job has its rule and policies, some of which you may not agree with. However, you are expected to follow them and conform to whatever the job needs as long as you are still an employee in the particular workplace. This is a chance to show the interviewer that you can follow the rules within the organization.

Sample Answer

My last workplace demanded that every change, however, small had to be officiated by the entire management. I felt that the policy wasted a lot of time, which could be saved doing something else. However, I had to agree with it and did strictly as required until it was changed a year later.

+ Behavioral Interview Questions

Youve prepped endlessly for that upcoming interview.

You memorized all of the most common job interview questions .

…But youre not just there yet.

You still need to prepare for the behavioral interview questions.

And in this guide, were going to teach you how!

  • What are the behavioral interview questions and how are they different from the usual questions?
  • How to answer ANY behavioral interview question with the STAR method
  • 21+ most common behavioral interview questions

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Explain How People With Better Eq Deal With Difficult People

People with better EQ, they would deal with difficult people in following ways

  • They establish boundaries with difficult people
  • They focus on solutions and not on the problems
  • They focus on their strength and weaknesses
  • They use previous experience with difficult people
  • They ignore negative talk
  • They dont involve any type of conflict with difficult people
  • They get disconnect themselves with difficult or negative situations
  • They stay connected with the likeminded people for support

Tell Me About How You Met Your Objectives This Year

STAR Interview Technique – Top 10 Behavioral Questions

Your ability to set goals and prioritize actions to meet the objectives for your own personal development shows how you structure time and manage priorities. It also evaluates your thought process and motivation.

Answer: In my role as event planner, I was accountable for coordinating events for current and potential customers. As you can imagine, this was quite challenging last year.

After meeting with my manager, we decided to take a brief pause in offering events. I developed a roadmap for monthly meetings with current customers on Zoom which was distributed through emails twice a month. I also collaborated with sales to create a four-part masterclass on selling for potential customers. Our monthly customer meetings averaged 10-30 customers per call and the masterclass enrollment was 100.

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Common Behavioral Interview Questions

As much as I wish I could tell you exactly which behavioral questions youll get, I sadly cannot. But this list will give you an idea of the types of questions you might be asked. As you read through, think of stories you can share in response to each subset of questionsthey can often be tweaked on the spot to answer any variation an interviewer might throw at you.

Can You Share A Little About Yourself

This question helps hiring managers learn more about your personality. Along with giving them an overview of your career, talk about some of your other interests or hobbies outside of work. Show that you’re a well-rounded person, discussing some of your passions.

Example:”Of course. I grew up on a horse farm in Montana, helping my family tend to over 20 horses at a time. Growing up with animals around me is what inspired me to become a vet technician. I’ve been in this career for the past five years, treating mostly cats and dogs, though I have experience with other pets. When I’m not caring for animals, I enjoy playing hockey with some of my old teammates. We meet up once a week at our local gym to play. Some of my other interests include hiking, mountain biking and wildlife photography.”

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Answers To Salary Interview Questions

Many people struggle with salary interview questions.

These types of job interview questions can either be very good or very bad depending on your experience.

A great negotiator will walk out of an interview with a much higher salary than someone who is not able to answer these questions in a knowledgeable manner.

How Do You Manage Stress On The Job

Top 10 Behavioral Interview Questions (And How to Answer Them)The Savvy ...

Workplace stress can harm an employees performance. As a result, hiring managers want to know what you do to keep yourself calm and level, even when youre faced with challenges.

EXAMPLE ANSWER:

While Ive found that some stress actually pushes me to be my best, its also essential to ensure that my stress levels remain reasonable. One approach Ive found that works for me is focusing on organization.

Im a big fan of breaking large responsibilities down into small tasks, making them feel more manageable and giving me a roadmap to follow. For a recent project in my current job, I divided the work up into ten micro-goals. Then, I blocked out time on my calendar for every activity. Not only does this keep me on target, but it also reduces the odds that Ill feel overwhelmed.

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How Do You Accomplish Tasks When Under A Tight Deadline Give Me An Example

With some job roles requiring employees to work under extreme pressure, interview questions are set to help establish the methods used by candidates to rise to the challenge.

Explain how you have managed to coordinate your schedule to deal with deadlines efficiently and meet the expectations of your role.

How Would You Boost A Sagging Teams Morale

Team members can be easily distracted and demoralized on flimsy grounds. Explain to your interviewer how you would keep the lines of communication open and transparent, fill gaps in communication, offer employee recognition, and have trained managers on the team to oversee other details to maximize team productivity and prevent sagging morale.

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Teamwork Behavioral Interview Questions

1. Describe a time when you had to work with a difficult coworker. How were you able to handle interactions with that person?

2. Give an example of when you needed information from a coworker who wasnt responsive? What did you do?

3. Describe a time when you worked as part of a team on a project. Explain your role within the team and the actions you took to contribute to the team.

4. Talk about a situation when your team members disagreed with you. How did you handle it?

5. Can you tell me about a time when a coworker was not doing their work on a difficult project? What did you do?

6. Describe a time when you and your team members were forced to compromise. Explain the results.

7. Have you ever been in a situation where you had to motivate others to take action to support a major reorganization? How did you handle that?

What Was Your Most Difficult Decision In The Past Year

TOP 21 Interview Questions and Answers for 2020!

This question is actually several questions what do you perceive as difficult, what made it difficult and how did you handle it. Its evaluating how you handle the decision making process. Answer in a way that doesnt make you look like the victim in the situation and by no means should you criticize or disparage others.

Answer: The decision to lay employees is always difficult personally and professionally. We had just lost three major clients and I had no choice but to let go of two employees who managed those accounts.

It was truly a financial decision based on budget reductions, but I still felt horrible for my employees. I delivered the news to these employees as empathetically as I could and made sure they all fully understood the details of their severance packages. In the end, they all walked away knowing that the decision was purely business-related.

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