What Do You Know About This Company
With this question, interviewers choose to filter the desperate candidates from the prepared ones. This question is not just about company knowledge but your dedication to the position thats available and the company its available with.
Why this question:
Interviewers ask this question to know if you care enough to do research about the role and the company before coming to attend the interview. Their goal is to hire people who want a specific job in the company and someone who is passionate about working there. They also want to judge your level of curiosity to know things.
What are they really asking:
Here is what theyre really asking:
- Are you really serious about this job?
- Have you invested time and effort in researching about our company?
- How well do you know us? Our sector? Our strengths and Weaknesses?
- Should we invest in you and bring you in as an asset to us?
How to Answer:
If you didnt do your homework well, you cant actually answer this question without stumbling and guessing. Read and research about the company you are interviewing for. More similar questions can be raised, so be prepared with enough information to build your answers on.
The Right Answer:
What Are The Three Traits Your Top Performers Have In Common
Great candidates also want to be great employees. They know every organization is different — and so are the key qualities of top performers in those organizations. Maybe your top performers work longer hours. Maybe creativity is more important than methodology. Maybe constantly landing new customers in new markets is more important than building long-term customer relationships. Maybe the key is a willingness to spend the same amount of time educating an entry-level customer as helping an enthusiast who wants high-end equipment.
Great candidates want to know, because 1) they want to know if they will fit in, and 2) if they do fit in, they want to know how they can be a top performer.
What Questions I Should Ask The Interviewer
Asking questions of the interviewer shows that youre interested in them as a personand thats a great way to build rapport.
- How long have you been with the company?
- Has your role changed since youve been here?
- What did you do before this?
- Why did you come to this company?
- Whats your favorite part about working here?
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Can You Share A Little About Yourself
This question helps hiring managers learn more about your personality. Along with giving them an overview of your career, talk about some of your other interests or hobbies outside of work. Show that you’re a well-rounded person, discussing some of your passions.
Example:“Of course. I grew up on a horse farm in Montana, helping my family tend to over 20 horses at a time. Growing up with animals around me is what inspired me to become a vet technician. I’ve been in this career for the past five years, treating mostly cats and dogs, though I have experience with other pets. When I’m not caring for animals, I enjoy playing hockey with some of my old teammates. We meet up once a week at our local gym to play. Some of my other interests include hiking, mountain biking and wildlife photography.”
The Mental Health Field Keeps On Changing What Personal Development Efforts Have You Made In The Last 12 Months
Tip #1: State any course you have pursued to further your skills
Tip #2: Be honest and brief
I enrolled in a summer meditation short course at a local college. Through it, I acquired great knowledge about meditation and how it can be combined with psychotherapy to enhance the recovery of mentally ill individuals.
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How Does A Typical Day Of Mental Health Workers Look Like
This question is meant to test your familiarity with the daily routine of a mental health worker.
Tip #1: State the responsibilities of a mental health worker
Tip #2: Prove that you know your duties
Mental health workers offer basic assistance, therapy, and care to patients with psychological conditions or developmental disabilities. They assist doctors, psychiatrists, and nurses administer therapeutic care, monitor conditions of their patients, and provide crisis intervention. They also develop treatment strategies and plans that suit their patients needs.
Top 20 Essential Interview Questions And Answers
If youre looking for the commonly asked job interview questions, then keep reading.
After working for years as a recruiter, Im going to share the top 20 job interview questions and answer examples, plus dos and donts to get you ready to ace your interview.
For each question, youll get:
- Notes on why hiring managers and recruiters ask this question
- Dos and donts, including the top mistakes to avoid
- Word-for-word example answers that will impress any employer
Lets get started
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Do You Have Any Concerns With A Background Check
Heres where you will see candidates either very confident or see signs of hesitation. Honest candidates will let you know if there is something in their background, own up to it, and show their commitment to your company if theyre given an opportunity.
From our experience, the honest candidates that do have blemishes perform tremendously well because a chance to them is invaluable. They value this opportunity and they will be 100% committed in the long-term.
However, if your organization has a strict policy against any blemishes on a background, then at this point you can conclude the interview and be honest with the candidate.
A credible background check should include the following:
- Criminal Background, including nationwide criminal convictions
- Social security number validation/verification
- National Terrorist Watchlist and Office of Foreign Assets Control
- Address history
Top 20 Customer Service Interview Questions And Answers
1) What is Customer service?
Customer service is about the customer and the service that is offered to them. It will be the job of customer service agent to build a positive relationship with the customer. The agent also needs to make sure that customers experience with the company is a satisfying one which helps to increase the overall reputation of the enterprise.
2) Which relevant qualifications do you have for this job?
- Qualifications obtained from a college setting
- Experience in the customer service field.
It will help them to determine how appropriate you are for the position for customer service job. Answer as per your actuals and do not fake anything.
3) What do you think about typical day in a Customer Service representatives life?
Here are the daily activities of a Customer Service Agent-
- Answering phone call
- Providing customers with relevant information
- Encourage them to select the right
4) What is the difference between good and great customer service?
This question should give a sense of how you consider your role for the customer service job. A good customer service only offer what customer is looking.
On the other hand, great customer service is ready to provide something more to the customer.
5) What do you do in the situation when you dont know the answer to a question?
The main thing here is your honesty. Especially if you are handling a complex product or service and do not have much knowledge about the product.
11) What is Customer Satisfaction?
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What Kind Of Work Environment Do You Like Best
Maybe you love working alone, but if the job you’re interviewing for is in a call center, that answer will do you no good.
So take a step back and think about the job you’re applying for and the company’s culture . If a flexible schedule is important to you, but the company doesn’t offer one, focus on something else. If you like constant direction and support and the company expects employees to self-manage, focus on something else.
Find ways to highlight how the company’s environment will work well for you — and if you can’t find ways, don’t take the job, because you’ll be miserable.
Why Are You The Right Fit To Succeed In This Role
You should use the interview as an opportunity to say something interesting about your skills and experiences that relate back to the role at hand. Remember that interviewers will be looking for you to demonstrate key skills that match the job and behaviour that align with the organisation’s culture, so prepare examples in advance that you can call on when required.
Examples of the key attributes employers look for include:
- Project management skills
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How Do You Answer Where Do I See Myself In 5 Years
How to answer where do you see yourself in five years? in an interview
Personal Interview Questions And Answers
Personal job interview questions are sometimes the hardest ones to answer.
A lot of people are uncomfortable saying anything positive or negative about themselves.
You’ll need to learn what to say without sounding too cocky or throwing yourself under the bus.
These nine job interview questions provide a great foundation.
They can also help you answer any other curveball questions that might get thrown your way.
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What Are Your Key Professional Strengths
It’s important to know the things that the candidate does well so you can understand how they might fit into your team. Arrogance is never attractive, but candidates that are confident in their abilities and how they might be able to impact your organisation are exactly the kind of people that you want to hire.
The best answers focus on one or two skills and provide direct examples of occasions where they demonstrated these skills and how it affected the outcome.
How Did You Hear About The Role
While seemingly innocuous, this question serves an important purpose. Your company is probably spending significant budget every year on employer branding, advertising and candidate attraction. It’s important to understand what is working!
You need to know whether the messaging your company is investing in is resonating with the right candidates. Make a note of the answers to see whether specific trends emerge. For example, maybe high quality candidates all come across your brand on Twitter, therefore you should invest more in that medium.
It’s true that you can rely on analytics, providing you have them in place, to tell you where traffic is coming from and that many applications have a ‘how did you hear about us’ section, but sometimes, hearing it directly from the horse’s mouth give you more context.
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Your Record Says You Change Your Job Frequently What Is The Reason Behind It
Normal job residency is becoming shorter and shorter however that doesn’t mean hiring supervisors don’t get stressed when they see somebody that can’t hold a job down without changing each year or two.
It’s a significant investment of time and cash to enlist another person, and they need to ensure that you are not fickle or immature about your decisions. If you can give context about inescapable job changes that you cannot be blamed for, that will comfort the interviewer.
Based On Your Understanding Of This Role Which Of Your Skills Do You Believe Will Be Most Valuable To Our Organisation
Why employers ask this: Employers want to get a sense of how well you understand the role and its day-to-day requirements, Shephard says. They also want to find out whether your skills match the job description and what you can do for the organisation overall.
How to respond well: If you can link your skills to what the company or organisation does and its business goals and objectives, youre on the right track, he says. Aim to give practical examples of your past experiences and where your skills can add value. The more you understand about the role and have researched the organisation, considering its stakeholders, customers, business strategy, goals and objectives, the more youll be able to talk about how you can contribute.
Tip: Do some research into the companys goals and objectives. Check out their website or social media pages, look back to the job ad, then note down which skills of yours could help them in these goals.
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So Tell Me About Yourself
This question is asked to see if the candidate will stay on topic or go on tangents. Staying on topic would mean the candidate what describe what experience they bring to the team. Candidates often make mistakes going off tangents discussing personal problems that may resonate in the workplace.
Dont get me wrong, we all have personal problems. By asking this question, you can gauge how professional the candidate is and what it will be like to work with him or her and the future.
Do You Want To Tell Us Anything Else About You
As you reach the end of the job interview, the employer may ask, do you want to tell us anything else?
When you hear this, you have two choices.
First, if you feel the interview went well and you dont have anything else to add, its completely fine to say:
No, I think we covered the important topics here. Im satisfied if you are. Im looking forward to hearing your feedback, though, and the role sounds exciting to me.
This is normal/acceptable and you shouldnt feel pressure to say more if youre satisfied that the interview went well. This is not a trick interview question.
However, if there is a topic you wish they had asked about but didnt, or something unique that sets you apart from other candidates that you didnt explain yet, then feel free to share it. Theyre giving you the opportunity because they genuinely want to know.
You can also give yourself the opportunity to share a final point even if they dont ask.
Just say, Is it alright if I share one more detail? Something came to mind and I think its relevant.
99% of interviewers will say, Yes, sure!
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Why Is It Important To Prepare For The Top 20 Interview Questions
Preparing for the top 20 interview questions hiring managers ask is an important part of making a good impression. By having responses ready for these common interview questions, you can show that you’re a confident and capable candidate. When you give thoughtful responses that showcase your relevant skills and experiences, your interview may stand out to hiring managers. The goal of your interview is to connect with your interviewer, showing them you’re the right fit for their position.
Give Me An Example Of A Time You Did Something Wrong
I was a bank teller when a customer came in requesting a sheet of checks. When I went to print them out, another banker printed similar checks for another client.
Without looking, I handed the wrong checks to the client. She then wrote a check to pay her rent and the funds were eventually pulled from the other clients account.
This was not figured out until the customer called and complained that their funds were missing. The clients actually reconciled this between themselves and were able to laugh afterward.
I then developed a system to make sure that I triple-check the name before handing any client a sheet of checks.
Quick Tip: It’s best to provide a light-hearted example. Describing the time you accidentally burnt down your last office probably would not be a good idea.
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How Do You Plan To Achieve Your Career Goals
Having goals shows interviewers you care, are ambitious, and can think ahead. Having a plan for how youll achieve your goals demonstrates your self-motivation as well as organizational and time management skills. Finally, the fact that youve accomplished past goals youve set for yourself is proof of your ability to follow through. All together, these are indications that you can not only set and achieve goals of your own, but also help your prospective boss, team, and company do the same. To craft your answer, make sure you focus on one or two goals in detail, explain why the goals are meaningful, communicate what milestones are coming up, highlight past successes, and connect back to this job.
Do You Have Leadership Experience
When applying for managerial or supervisor roles, a hiring manager may ask you this question. In your answer, outline your top leadership experiences. Even if you haven’t had a leadership role, you can discuss times you acted as a leader.
Example:“Yes. At my last company, I was in charge of training all the new interns. I was responsible for setting up their training program and developing materials to help them understand their roles. Helping them feel welcome was a big part of my role, which is why I created a mentorship program. This helped the interns get to know full-time employees and get valuable advice.”
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Why Are You Leaving Your Job
I am no longer being challenged. I’ve requested more responsibility but my day-to-day has become repetitive with very little room for growth.
Your company is constantly adapting and the employees seem to be learning something new every day. I would love to work for a revolutionary company such as yours.
Quick Tip: Blaming your boss, employees, peers, or company could reflect negatively on you. Refrain from blaming.