Great Hires Start From Great Interview Feedback
These are guidelines we created for the product design team at Thumbtack for writing more consistent, balanced and useful interview feedback. While were focused on hiring product designers, user researchers and content strategists, we think these best practices can apply to almost any role.
As a growing product design team at a growth-stage startup, weve interviewed hundreds of candidates over the past year for our product design, user research and content strategy roles. Since our candidates meet 68 people from our team during an onsite interview, its important that our team is consistently calibrated, and that our candidates are evaluated as fairly as possible. We drafted the following guidelines last year, and since training the team on them weve seen a big improvement in our overall recruiting process.
Pitch A Solution To A Problem In The Company
Ideally, the employer is looking for a person who can fill a missing gap in the company, and this person needs to be a problem solver. If you can showcase how to handle a certain problem highlighted during the interview, go ahead to communicate the same. There is not much harm in accompanying the thank you email with an attachment and asking the interviewer to check it out in the email.
Finish With Professional Sign Off
Professional correspondence calls for a sign-off that measures up. Use options such as best regards, kind regards, and sincerely, to name a few. However, you can go for cheers if the position in question is in the informal sector or if the application in question is internal. Remember to add your contact information at the very end of the thank you email after the interview.
Best regards,Your tag Your email
Samples of after interview thank you emailHave a look at this sample
SUBJECT: THANKS FOR YOUR TIME TODAY
Dear Dr. Richardson,
I appreciate you taking the time to discuss the position of a junior developer. The interview atmosphere was comforting and the conversation was very friendly. I enjoyed learning how junior developers can grow into senior employees in a relatively short period.
I was very excited when you shared your master plan to drive your company to the very top in the next 5 years, especially when you noted how you plan to strategically nurture exceptional talent within the company.
I believe that my natural passion for code, expertise in both frontend and backend areas, and willingness to extend my knowledge will be a great addition to the company as we all chase the dream you deliberated.
I look forward to more discussions about the position. Please dont hesitate to call me around the clock to communicate about the next step in the screening process.
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Two More Tips For Following Up
If you follow the advice above, you will have great emails to send after any interview from a phone interview to a final stage in-person interview.
However, there are also a few other tips I can share that will make the process easier and help you get the job:
Tip 1: If youre still not 100% confident about your emails after reading the information above, have a friend or family member look at your follow-up email to give feedback.
They can double-check everything and tell you if it sounds polite and clear, or whether something sounds off!
Tip 2: End each interview by asking when you can expect to hear feedback. Simply say, When can I expect to hear feedback, and who will be in touch?
Sometimes its normal for it to take one to two weeks for a response after your job interview. For example, maybe you were the first person they interviewed and they need to talk to a couple of other candidates before making a decision.
So this tip will save you a lot of stress because youll know whether its time to follow up or not, and you wont be worried if youve gotten no response after a couple of days.
While you wait for feedback, you can read these signs your interview went well or badly.
And if you have more interviews coming up and dont want to leave anything to chance, Ive written detailed preparation steps for how to pass an interview here.
When To Send Your Thank
It’s best to send your thank-you email message within the first 24 hours of your first interview being complete. Even if that means you took your interview on a Friday.
Presume the interview took place at 3pm on a Friday. Send an interview thank you note immediately after the interview.
The hiring manager might have more interviews to perform. Regardless, they’ll see your email and it can help to show enthusiasm and excitement for the job opportunity.
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Following Up After An Interview
Completing the interview does not mean you are finished. There are several things you should do afterward to make the most out of your interview. This lesson will explain how and why you should reflect on your interview and give you some samples of follow-up emails and thank-you letters. It will also discuss ways to evaluate a job offer, as well as how to gracefully accept or the offer.
Watch the video below to learn some tips for following up after an interview.
Tips For Writing An Effective Thank
To write a subject line that works in the thank-you email you send after an interview, consider the following tips:
- Be positive: Use an upbeat tone for the subject line that maintains the energy of the interview.
- Be polite: Make sure to use friendly, respectful language and avoid being sarcastic, humorous, or overly informal even if you have developed a relationship with the hiring agent.
- Be punctual: Ensure the recruiter receives the subject line in a thank-you email that is sent as soon as possible after your interview.
Assess Your Interview Performance
To assess your own performance, write the questions you recall answering and how you answered them. Importantly, also include the things you didn’t say that you wish you had. You may work some things into follow up. The goal is to identify issues and why they occurred. It can help you in future interviews.
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How To Ask For Feedback After An Interview
Heres a step-by-step method for writing your email:
Thank your interviewer. Start off by thanking them for their time and the opportunity. When you come from a place of professionalism and courtesy, youll set a positive tone for the correspondence.
Express disappoinment. Express that not getting the job was a letdown, but do so graciously. Make sure you dont sound like youre whining or disagreeing with their decision. Only include enough to show your genuine enthusiasm for the role and interest in the company.
Explain why youre writing.Post-rejection follow-ups are normal enough, but not everyone is asking for feedback.
Express your motivation to continue seeking opportunities and improve your candidacy. The more focused you can make your email, the more likely the recipient will give you a substantive answer.
End the letter by asking for feedback. If you can, mention that youre looking for specific feedback it might prompt them to be a little less general. Ensure that your tone is polite and not demanding.
Thank them again. If you really liked your interviwer, you can briefly mention a positive moment from you conversation. Make them feel like an expert whos opinion you genuinely value, and theyll be happy to help.
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Phone Interview Thank You Email Example
Not too different from the sample email earlier.
Can’t thank you enough for spending time with me over the phone and discussing the opportunity at Apple, Inc. It sounds like an incredible opportunity to learn about Product Management and how technology will advance with younger demographics.
My previous work experience in the education space makes me a great fit for this role.
I’m including a few of my projects and references below. Let me know how I can be helpful in moving forward in the process. Or if you have any further questions, let me know!
Thank you so much, Ian!
Tips For Writing A Job Rejection Email
Hiring managers can use these tips to write more empathetic rejection emails:
- Send them right away. As soon as you make your hiring decision, send out your rejection emails. This gives candidates the opportunity to focus their attention on other job prospects sooner.
- Proofread your writing. While this is a low-stakes email to send, you still are representing your company. Ensuring you’re using proper language and grammar shows candidates that you’re a professional organization.
- Consider other roles. If you find you really like a candidate during the interview but they aren’t right for your particular role, think about what other job openings your company might have. You may be able to offer them an interview for a different role that better aligns with their skills and experiences.
- Be responsive to candidates. In order to grow as professionals, some candidates might ask for additional feedback. Responding to such messages with constructive feedback can help a candidate develop their skill set and see your company favourably.
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Second Interview Email Samples
Subject Line: Jen Smith Interview Thank You
Dear Mr. / Ms. Last Name:
It was a pleasure meeting you on and discussing the position at . I really appreciate the time you took to interview me for the position.
Thank you for the opportunity to meet everyone on the team and asking them questions about the position. The more I spoke with you and the team, the more I was convinced that my past experience and passion for makes me a strong candidate for this position.
Currently, my schedule is flexible and knowing your urgency to fill the position, I would like to discuss the next steps at your earliest convenience. Feel free to reach out with any questions or concerns. I look forward to hearing from you soon.
Thanks again for your time and consideration.
Subject Line: John Doe Thanks for Chatting about
Dear Mr. / Ms. Last Name:
It was great meeting you for the second interview today! Ever since my first discussion with , I have been enthusiastic about the chance to work as the with .
I am confident that the experiences and skills I built up in have helped make me a great fit for this exciting position.
If you have any follow up questions or need clarification on my resume, please feel free to reach out – I am happy to answer!
I really appreciate the time you took to interview me today and look forward to hearing from you.
Thanks again for your time and consideration,
Is It Best To Send A Thank You Email Or A Note/letter
I get asked this frequently: Whats your opinion on sending a thank you email, versus mailing a thank you letter after your interview?
For most people, I recommend email. There are three reasons why:
However, in specific cases, you may want to send a thank you letter in the mail after an interview.
A paper thank you note/letter might be better if youre in a very traditional industry . Or if youre interviewing for a very high-level position .
But for most job seekers, I recommend sending a thank you email.
One more option to consider: You can write a personalized thank you card and then send a picture of it digitally, either in a LinkedIn message or in an email. Thats a good way to stand out and give a more personalized feel to a digital message.
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Follow Up After An Interview
You are not done when the job interview is over. There is more to do to get you hired.
You have another opportunity to make an impression after an interview. This is when you follow up with a thank-you letter, note, or email. It should be personalized for each interview and include these main ideas:
- State your appreciation for being considered for the job.
- Express your interest in employment.
- Summarize your qualifications.
- Provide any important information that you might not have covered in the interview.
- Add a final “thank you.”
- State your plan to follow up as previously agreed.
The Importance Of Following Up
Following up with the people you communicate with during each stage of the hiring process shows that you are grateful and excited about the position. This will likely help to increase your chances of getting to the next interview, and eventually receiving an offer.
Writing a thoughtful follow-up expressing your enthusiasm about the job, thanking the reader for their time and including anecdotes from your conversation shows strong soft skills. Because soft skills are more difficult to teach in the workplace, candidates that show respect, communication and active listening skills will be highly sought-after by employers. It will also make you a more memorable candidate as you will have had more communicative touch-points than those who did not send a follow-up.
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Send Separate Emails To Each Interviewer
If youre interviewed by several people, ask for their business cards at the conclusion of the interview so you’ll have the contact information for each thank-you email.
Then, send email messages to each person who interviewed you. Your messages should vary somewhat so that the recipients can’t compare notes later and feel as if they just got a chain email.
Share Other Open Positions
If you feel like they can add value to other areas of your company, share other open positions with the candidate. Encourage them to apply to these roles for another work opportunity. Sharing positions reminds the candidate of their potential and gives them another chance to work for your company.
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Best Thank You Email Samples After An Interview
Below, youll find four good sample thank-you emails. These can also be sent as a typed or handwritten note if you prefer.
Later in the article, Ill cover the pros and cons of sending this via email versus a handwritten thank you letter/note. So if youre not sure which to send, make sure to read until the end.
For now, just know that you can use these sample thank you emails in both cases.
End With A Signature And Your Contact Info
Of course, the follow-up email after the interview with no response should have your personal signature and your contact information at the end. Indicate your phone number and email. It is always better to have a separate block that stands out of the general text of the letter. This way it will be more noticeable. Its always easier to contact you when personal data can be easily and quickly found.
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What To Do After An Interview: 9 Tips To Help You Succeed
It’s common knowledge employers use interviews to screen for employees that would be a fit for the position and culture of the business, but fewer of us understand what to do after an interview and how that impacts our chances of getting the job.
Many candidates spend the time after an interview wondering when they are supposed to reach out, considering whether they should call or email and hoping they present as eager and capable. However, there are things you could do to help you get hired.
In this article, we’ll discuss the waiting period after an interview and how you can use it to secure your dream job.
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Simplify Your Subject Line
Resist the urge to get clever or wordy in your email subject line. Keep it straightforward and to the point.
Manoske, career coach and co-author of The Job Search Manifesto, recommends people use the word appreciate throughout their email and that includes the subject line.
Appreciated your time yesterday is an example of a subject line he suggests applicants use.
Wendy Saccuzzo, a career coach, said subject lines like Following up, Thanks for the conversation and Thanks for the interview all work well for the occasion.
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Include A Return Address On The Envelope
Worst case, if your card isnt deliverable, you will know when the Post Office returns it to you.
Include your business card in the thank you note, just in case the recipient doesnt remember you. The business card also makes it very easy for the recipient to reach out to you without going to the trouble of digging out your resume or application.
Recap Of Your Qualifications
Next, provide a short recap of your experience and background. The interviewer should already be aware of these qualifications after reading your resume and meeting with you, so this section should be brief. Connect your qualifications to the position and its unique requirements to express why you are such a strong candidate for the job. For example, you can write, My social media and search engine marketing expertise would make me an excellent candidate for this marketing role.
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Writing The Body Of Your Follow
The body of your follow-up email should be short and to-the-point. Most employers prefer to receive a short and sweet follow-up email after the job interview without any unnecessary info.
So be clear and direct about why youre following up. Dont be timid. However, you should be polite and respectful, no matter how long youve been waiting.
How to write a follow-up email after an interview:
That last point is critical. Even if youre about to send a second or third interview follow-up email after two weeks, writing a rude message or showing frustration wont make the employers decision-making process move any faster, and it could even cost you the job.