Personal Shopper Job Description Template
We are seeking a personal shopper to join our team. As a personal shopper, you will offer advice and guidance on products, process purchase orders, prepare deliveries, and assist with customer queries. You should demonstrate excellent communication skills and strive to exceed customer expectations.
To be successful as a personal shopper, you should be resourceful, energetic, and pay attention to detail. Outstanding Personal Shoppers add value to the buying experience, and are able to resolve any issues to the customer’s satisfaction.
How To Win The Instacart Product Manager Interview
Instacart is an American organization operating grocery delivery and pick-up service across the US and Canada. In a nutshell, this company enables customers to shop from the participating retailers, through the website or the mobile app, with a personal shopper selecting and compiling your products. Want to work for Instacart? First, learn how to win the Instacart Product Manager interview.
Founded in 2012, Instacart was created by Apoorva Mehta, a former Amazon employee who understood the importance of prompt delivery service. Initially a small startup, Instacart serves over 5,500 cities across the US and Canada in partnership with over 350 retailers that have over 25,000 grocery stores.
A product manager role within Instacart enables endless creativity and innovation, allowing you to work across so many other teams, whether it be engineering or business development. Does this sound like a job for you? Then check out the rest of this article to see how to bag an interview.
In this guide, well cover the following topics:
How To Win The Technical Round With The Hiring Manager And Team Stakeholders
The next stage will give the hiring manager an opportunity to identify your technical knowledge, as well as how you have managed previous relationships with stakeholders. The questions they ask can include:
However, there are also reviews that this technical round poses the interviewee with a challenge this comprises submitting project artifacts. For example, you might submit status documents or product roadmaps, then give an in-depth report on how they would approach such a challenge and overcome any barriers that could exist.
Check out the video below for more assistance at this stage of the interview :
Read Also: What Are The Basic Questions Asked In Hr Interview
Product Team Culture At Instacart
At Instacart a product manager is expected to work across the organization with a variety of teams, whether it be data science, growth or engineering. According to Glassdoor, having that technical knowledge and experience will really help you within the department, but simply because those who are meant to be in charge tend to have relations to the big bosses instead of being qualified for the job.
So with the demand evident for product managers, maybe this job role could be for you, giving you the expertise and creative freedom to really make the job your own.
Do You Have To Wear An Instacart Shirt
Full-service Instacart shoppers do not have to wear an Instacart shirt, though they might find it easier to self-identify while out delivering groceries.
This is especially true with the prevalence of security and doorbell cams people are, with good reason, a lot more suspicious of anyone deep on their property these days.
An Instacart shirt can give the homeowners greater peace of mind faster.
But there is one downside you might be mistaken for a store employee while shopping and asked the whereabouts of a product.
Read Also: How To Crack Coding Interview Book
Instacart In Store Shopper Interview Questions
I interviewed at Instacart
easy and casual. met with the interviewer at the store i would work at. asked me basic questions and then had me do a trial grocery shopping trip with several item replacements.
I interviewed at Instacart
Easy, straightforward, and applicable to what I was hired to do as an in-store shopper. The interviewee was kind, thoughtful, and respectful and up front about what was required of me. They offered great training and got to know me as an individual.
I interviewed at Instacart
Quick and painless. One phone interview and was hired within 24 hours. Nice interviewer too. After you’re hired you have two training sessions plus a solo training, this may change.
I applied online. The process took 3 days. I interviewed at Instacart in Dec 2021
Interview is by phone. Then prior to you receive text messages. This is where they tell you it pays $9.85 an hour. Why not just list that so people know ahead of time as most people can’t afford that rate of pay
I interviewed at Instacart
it was very chill. simple questions and it was online. it went by very fast. Asked me how i handled situations at work. I was offered the job the next day.
I applied through other source. I interviewed at Instacart
They will hire anyone honestly its that simple just go and apply you need a smartphone with data service you need to be able to be in your feet day
I interviewed at Instacart
Instacart Driver Vs Instacart Shopper: Whats The Difference
There has been some confusion about what an Instacart driver is compared to the role of an Instacart shopper. The thing is, both terms generally mean the same thing and can actually be used interchangeably.
Instacart calls the role a Full-Service Shopper on their website and thats because it involves both shopping for items at the store then using your car to deliver the order to customers.
When you get an order request through the app and accept it, youll head to the store and grab everything on your list. Then, deliver it to the correct address and repeat the process again.
Instacart also occasionally employs In-store Shoppers, but this is a part-time W-2 position where youd work mainly in a store and wont deliver orders.
If you want to work as a contractor and have the flexibility of setting your own schedule, youll have to sign up as a Full-Service Instacart Shopper, which is the same as an Instacart driver.
Learn how to sign up to be an Instacart shopper by watching our how to sign up for Instacart video:
Also Check: How To Study For Technical Interview
Store Shopper Interview Process At Instacart Shoppersoverall Experience
On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 6.PoorExcellent
On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 2.EasyDifficultInterview process lengthAbout a day or two48%About a week30%About two weeks11%About a month7%More than one month4%Most reported stepsBackground check55%They have no interview39%On-site interview27%Phone call/screening20%Problem solving exercises20%Least reported stepsPresentation6%Take-home/sample work5%Drug test4%
Getting More Than 3 Cases Of Water
This seems really weird, but people seem to enjoy buying tons and tons of cases of water. Why they just dont have Sparkletts deliver, I dont know.
In the beginning, I would accept orders that asked for tons of cases of water . I learned quickly and the hard way that most people do not help you bring these cases of water in.
I once had a man bring me a dolly and watched me deliver case after case of water not helping, not tipping and I was 5 months pregnant! Most people will not help you with the cases of water and they will not tip, but try it out for yourself.
Just let people know you wont deliver more than 3 cases. Some will get mad but thats not your problem.
Recommended Reading: How To Interview Product Managers
How To Get A Job At Instacart
A leader in the online grocery industry, Instacart is one of the fastest-growing e-commerce businesses. Since 2012, the company has helped make food shopping easier for thousands of customers with their delivery and in-store pickup options.
Those interested in working for Instacart can apply online through the companys website or download the mobile app to complete the screening process. After submission, prospects will receive a call or email to arrange an initial phone interview. Applicants may also need to attend a second meeting in person.
What to Expect During the Interview Process
How an Instacart interview progresses will depend upon the position chosen. Since full-service shoppers work as independent contractors, these meetings are often brief and conducted over the phone. Employees who will work in a retail store might go through multiple interviews before the company makes a hiring decision.
How to Dress for an Instacart Interview
To make a good impression, prospective employees should prepare for their Instacart job interview by practicing good personal hygiene. Choose clothing and shoes that are neat, in good repair and fit properly.
What to WearCommon Job Interview Questions
Hopefuls should be ready to answer a number of questions during the course of their Instacart interview. Topics may include prior experience, familiarity with dietary restrictions and handling feedback from customers, supervisors and peers. Discussions often include questions such as:
Write A Product Manager Resume
Please never underestimate just how important your resume is when it comes to winning an interview think of it as your passport to gaining access to that interview. You need to ensure it is appropriately structured, demonstrating your previous experience and what you can bring to the role at Instacart. The last thing a recruiter wants to see is a resume that is relevant to the roles requirements and responsibilities.
How do you do this? Check out our resume writing guide as well as our free tutorial on how to synchronize your resume and your LinkedIn profile.
Also Check: How To Write A Rejection Letter After Interview
Factor Traffic Parking And Lines Into Your Considerations
Finally, consider the cumulative impact of inefficient systems on your Instacart shopping gig. If youre working as a full-service shopper in a major metropolitan area, traffic congestion and parking woes are foregone conclusions. When every minute matters to your bottom line, the delay at that nightmare traffic light isnt trivial, nor is the seven-minute wait for the next parking spot to free up. Both could completely change the trajectory of your shift.
Dont discount in-store congestion, either. During peak periods, checkout bottlenecks and crowded aisles can devastate fulfillment times, especially for larger batches. I hate navigating busy grocery stores as much as the next person, but at least my income stream doesnt depend on it.
What Does A Typical Instacart Pm Job Posting Look Like
A PM role at Instacart is defined by the ability to work and collaborate with a variety of teams:
- 4+years of experience working in product teams and additional experience in product management to demonstrate your ability to be able to motivate and organize a team.
- Experience in building and developing cross-platform/multi-platform experiences, whether it be on mobile/web/app.
- Strong interpersonal and communication skills as the position is defined by the work you do with a wide range of employees at the various different levels of the organization, and the different stakeholders.
- A deep understanding of the consumer this includes being able to collect, analyze and interpret data. This enables the PM to understand the user as well as analyze viewer engagement metrics to truly understand the consumer, how to achieve their loyalty and how they interact with other potential consumers. This also includes a deep intuition and passion for developing the user experience and having an in-depth knowledge of consumer psychology.
Many of the product manager posts at Instacart tend to ask for a bachelors degree within the technical or quantitative field, previous experience of creating and prioritizing roadmaps, as well strong problem-solving skills.
Don’t Miss: What Questions To Ask During An Interview
Senior Analytics Engineer Finance Data
- Salary: $213,264
- Benefits: Life insurance, vision insurance, flexible hours, 401 plans
- Required Experience: 5 or more years of professional experience in data engineering, data science, or a similar area
- Required Education: Bachelors degree or equivalent
These analytics engineers focus on integrating solid, efficient, and flexible data models and work closely with the finance team to create data solutions. Other roles include empowering business owners, data scientists, and data analysts, developing appealing data visualizations, and implementing flexible data solutions.
This senior position requires several years of working experience in data analysis, advanced SQL experience, excellent coordination and communication skills, enthusiasm, and a positive attitude. Interested applicants will also need knowledge of GitHub, Jira, Snowflake, and other visualization tools.
Does Instacart Pay For Gas
Grocery delivery platform Instacart announced Friday that it was joining the list of companies adding a temporary fuel surcharge to customers orders, intended to help offset higher-than-normal gas prices its driver-shoppers are paying. In a blog post on its website, the company said it would implement the $.
You May Like: How To Reject An Interview
How To Contact Instacart Shopper Customer Service For Help
Need to contact Instacart as a shopper? We break down how to do so here: 5 Ways To Contact Instacart Shopper Support
There are several ways you can contact Instacart customer and driver support:
Locations Available On Instacart
Instacart is available in many cities across the U.S. and Canada, and were constantly expanding what regions we serve. Enter your postal code at instacart.com/locations to see available locations.
While we dont have a set timeline for when Instacart will come to a particular city, you can sign up for updates for your area by creating an account on the Instacart website . Youll get updates when we launch near you.
Don’t Miss: How To Analyse Interview Data
This Story Is Part Of A Group Of Stories Called
For busy parents, working professionals, and homebound populations like the elderly, Instacart can feel like a godsend. Customers place orders through the company and can have items from stores like Costco, Whole Foods, Kroger, Petco, and CVS delivered straight to their doorsteps.
Instacart has made schedules much more manageable, turning into a multibillion-dollar venture along the way. Founded only seven years ago, Instacart now makes about $2 billion a year in revenue, according to a recent Forbes estimate its credited with changing the grocery industry forever, and CEO Apoorva Mehta is celebrated as a top tech executive after founding 20 failed startups.
Instacarts success is dependent on some 70,000 independent contractors the company calls shoppers who purchase and deliver groceries. Like their peers in the gig economy, they arent guaranteed minimum wage or overtime. One recent study even found that most of them arent making minimum wage before tips, though Instacart disputes these kinds of calculations.
Back in February, the company was the subject of widespread outrage after it was reportedly found guilty of tip theft the company was applying tips to worker baseline pay, as opposed to letting them keep tips as extra pocket cash. The company publicly apologized and announced that Instacart would be paying its shoppers more fairly, with a new pay structure that included increasing its minimum baseline payment on orders from $3 to between $7 and $10 .
Weigh The Financial Upside Against Opportunity Costs
Before applying to become an Instacart shopper, ask yourself: Is this the best use of my limited spare time? It may be that you love shopping and driving and people and dont mind dealing with crowded parking lots and congested roads. If so, Instacart shopping could be a natural fit for you.
On the other hand, if you dont really enjoy working as an Instacart shopper, your time may be better spent elsewhere perhaps on another side gig with higher earning potential or more stability.
You May Like: How To Get Certified In Motivational Interviewing
Store Shopper Interview Questions At Instacart Shoppers
Commonly asked questions, as reported by candidates
- Basic stuff, like drivers license verification, insurance verification, basically verifying you can legally drive.Shared on August 11, 2022 – Instacart Shopper – Lafayette, IN
- Basic license and identification, address and information about your vehicleShared on July 31, 2022 – Full Service Shopper and Driver – Everett, WA
- Typical disposition questions talk about a time where you had a difficult customer and what you did to resolve the situation. Do you know your way around you town and surrounding areas. Why are you aShared on July 29, 2022 – Full Service Shopper – Des Moines, IA
- Special outfit 1%
What Advice Do Candidates Give For Interviewing At Instacart Shoppers
- Be patient with the customers. Shared on August 11, 2022 – Instacart Shopper – Lafayette, IN
- Interview process is not a traditional interview and is done through the appShared on July 31, 2022 – Full Service Shopper and Driver – Everett, WA
- Just don’t forget you are interviewing them for the position as well. Ask important questions like millage 1099 information or resources for private contractors, how long to shoppers typically work fShared on July 29, 2022 – Full Service Shopper – Des Moines, IA
Recommended Reading: Questions The Candidate Should Ask In An Interview
How Do I Get 1000 A Week With Instacart
Use social media to your advantage post about making $1000 a week with Instacart and drop your code so people will use it. Take videos of yourself delivering for Instacart and post it on YouTube, Tiktok, or Instagram to show how easily they could be making bank but only if they use your referral code.